At VIVID TEMPO, accessible from www.vividtempo.com, protecting the privacy of our visitors and users is a top priority. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data.
If you have any questions about our Privacy Policy, please contact us.
This policy applies only to online activities and website visitors. It does not cover offline data collection or third-party services not managed by VIVID TEMPO.
By using our website, you consent to our Privacy Policy and agree to its terms.
Users must explicitly opt in to receive emails, text messages, and other communications.
Not selecting any options means you will not receive any marketing or updates.
Even if you opt out of marketing communications, you may still receive transactional emails, service updates, or compliance-related messages.
Unsubscribing from one communication method (email, SMS, etc.) will unsubscribe you from all marketing communications. This applies to email newsletters, SMS messages, and any updates from Studio Vault.
If you wish to opt out of all communications, you can do so via the unsubscribe links in emails or by replying STOP to text messages.
We collect different types of personal information, including:
Name, email, phone number, and project details provided when filling out forms.
Information provided directly when contacting us.
Behavioral data, such as how you interact with our emails, website, and content.
Payment and transaction details when purchasing services or resources (if applicable in the future).
We use collected data for:
Providing, operating, and maintaining our website and services.
Personalizing content and improving user experience.
Developing new products, services, and features.
Communicating with you regarding inquiries, updates, and offers based on your consent.
Preventing fraud and ensuring compliance with legal obligations.
Sending marketing emails and SMS messages only if you have opted in.
We store user data based on the following retention periods:
Marketing & CRM Data: Contacts with no engagement will be deleted or anonymized after 12-24 months of inactivity.
Transactional Data (Invoices, Service Records): Retained for 5 years to meet tax and compliance requirements.
General Contact Information (Inquiries, Form Submissions): Stored for 1-2 years, unless the user remains actively engaged.
If you wish to request full deletion of your data, you can contact us directly to initiate the process.
VIVID TEMPO utilizes third-party tools such as HubSpot and Google Analytics for data tracking and personalization:
HubSpot collects user-submitted form data, tracks interactions with emails, and monitors website behavior.
AI-Based Personalization: We use AI-driven automation to tailor content, improve engagement, and recommend resources based on user activity.
Cookies & Tracking: Our website displays a cookie banner, allowing users to manage their tracking preferences. Users can also disable cookies via their browser settings.
Under privacy laws like CCPA (California) and GDPR (EU), you have the right to:
Request access to your personal data.
Request corrections or deletion of your data.
Restrict or object to data processing.
Request data portability (to receive a copy of your data or transfer it to another service).
Opt out of data collection by contacting us directly.
We do not knowingly collect data from children under 13 years old. If you believe a child has provided personal information, please contact us, and we will take immediate action to remove it.
For questions regarding this Privacy Policy or to request data access/deletion, please contact:
VIVID TEMPO LLC
Email: support@vividtempo.com
This Privacy Policy was last updated on March 5, 2025 and may be modified as needed to reflect changes in our data practices.
